F.A.Q

*Please understand that these answers may change without notice.

Reservations


  • You can make a reservation for until December 31st of the following year.

  • Fundamentally, making a reservation is free. However, depending on the reservation content, we may ask for an advance payment.

  • Depending on the timing of your cancellation, we may ask for a set cancellation fee.
    *The following situations will require a cancellation fee <Cancellation Policy>
    With one day before your first night of stay defined as 1 day prior,
    ・ 7 to 4 days prior: 20% of room rate (excluding consumption tax)
    ・ 3 to 2 days prior: 30% of room rate (excluding consumption tax)
    ・ 1 day prior: 50%, The day of your stay, or non-stay: 100% of room rate (excluding consumption tax)
    *Cancellation fees may differ for groups of 10 or more. Please contact us for details.

  • Reservations can be made by telephone or via our reservation page on our homepage.

  • You may stay without a reservation depending on the reservation status. Please contact us by telephone.

  • Depending on the reservation status, you may change your reservation date. Please contact us by telephone for details.

  • For single person stays, please contact us by telephone.

  • Four adults can stay in one room.

  • Prices change depending on the date. Please contact us by telephone for details.

  • All rooms have two beds. For three or more guests, please use futons.

  • Dinner is available until 7:30 p.m.

  • If your flight, bullet train, or express train has been canceled from your departure point, or if there are roadblocks on the highway, you will not be charged a cancellation fee.

  • Yes, you can. Prices vary depending on time, so please contact us by phone for details.

  • In addition to Japanese, we also provide English and Chinese language support.

  • There are slopes and handrails, but we recommend having someone attend the disabled person.

  • The facility is equipped with slopes, handrails, and multipurpose toilets.

  • Pets are not permitted, regardless of type or size.

  • You may stay if you hide your tattoos with clothing or taping. However, please refrain from using the public bath.

  • Only persons who wish to participate in all Zen experiences, including meditation and morning duties at Eiheiji Temple, are eligible for participation. Persons who do not wish to participate in all experiences may still stay, similar to a regular Japanese inn.

  • Anyone may stay, regardless of religion or sect, similar to a regular Japanese inn.

  • Please make a reservation at least one day in advance. Please note that rooms may be full. We recommend early bookings, especially for weekends.

  • For telephone reservations, please check via telephone. For official website reservations, please check via the “Change/Confirm/Cancel Reservation” button on the homepage.

  • Please call or e-mail info@hakujukan-eiheiji.jp

  • Yes, up to 60 guests can stay.
    Group rates apply from ten or more guests, excluding during high season.
    *There is no group rate available during high season.

Prices


  • Service charges are included in the room fee.

  • No, there is no bath tax.

  • No, tips are not necessary.

  • There are young children (ages 3 and up) prices and primary school children prices. Infants age two or younger are not provided a meal and can stay for free.

Check-in/Check-out


  • Check-in is from 2 p.m., check-out is by 10 a.m.

  • Please write the dates you will be staying and your reservation name on a tag, and send your luggage to arrive on the date of your stay. You can also have your luggage sent to your home after checking out (paid on-delivery).

  • You can leave your luggage with us.

  • Some staff can speak English and Chinese, but not always.

  • Check-out times may be extended depending on the reservation status of the following day. Please contact us beforehand. Check-out may be extended until 12 p.m. for 2,000 yen an hour per room.

  • There is no private space in the affiliated parking lot, but there is a stop space of the Hakujukan where you can get in and out.

  • You may pay with cash or with credit card when checking out.

  • We accept most credit cards including JCB, VISA, MASTERCARD, DINERS, and AMEX.

  • Yes, you can check your luggage.

  • Rental wheelchairs are available. As numbers are limited, please inquire with us when making your reservation.

  • Feel free to wear whatever you like. However, we recommend wearing something that does not hinder your movement when experiencing Zen meditation. Additionally, when participating in the morning duties during the winter, it can get very cold, so we recommend you dress warmly.

Access/Transportation


  • We don’t have the shuttle bus service at the moment. Please use the public transportations and get off at Eiheiji Bus Station. It’s about 5 minutes’ walk from this bus station to our hotel.

  • A fee will be charged from April 1, 2023.Please use the parking lot of Daihonzan Eiheiji Temple or a nearby parking lot. (500 yen per day)

  • Currently, we do not have electric vehicle charging facilities. Likewise, there are no charging spots nearby.

  • We will provide a parking space, but there is no garage or covered parking lot.

  • By car, our facility is roughly 10 minutes from the Eiheiji-Sando Interchange on the Chubu-Jukan Expressway. For public transportation, we are roughly 30 minutes away from the Fukui Station east exit by direct bus. For details, please see our homepage.

Rooms and Indoor Facilities


  • Yes, all rooms have TVs.

  • You may use free Wi-Fi indoors.

  • All rooms have free Wi-Fi.

  • Rooms only have a shower booth, but there is a public bath for each gender.

  • The baths and toilets are separate.

  • All toilets indoors have a warm water shower feature.

  • The rooms and public baths have hair dryers.

  • The rooms have an electric kettle, but no microwave.

  • It’s Upon your request for rent.

  • All rooms are non-smoking. Please smoke in the smoking rooms located on each floor.

  • For security reasons, the front door is locked at 11 p.m. If you return after that time, please use the intercom to call the staff and have the door unlocked.

  • Available from 3pm-11pm and 5am-9am the next morning. No reservations are required.

  • Towels are not provided at the public bath, so please bring one from your room. The public bath has shampoo and body soap.

  • Please use the safe in your room.

  • There is cell service indoors, but some areas of Eiheiji Temple may have poor reception.

  • You can see the serene Eiheijigawa River from your room.

  • Toothbrushes, body sponges, hair brushes, razors, shampoo, body soap, conditioner, bath towels, face towels, and indoor wear (monk work clothes) are available.

  • Rooms are equipped with a TV, an electric kettle, a Japanese tea set, a refrigerator, safe, hair dryer, alarm clock, and AI speaker. The refrigerator is empty, so feel free to use it.

  • All rooms are Japanese/Western rooms.They have a tatami mattress space.

  • Ice machines (free) and vending machines are located on the second and third floor. There are no cigarette vending machines indoors.

  • There is a small shop with original merchandise next to the front desk. Please visit the souvenier shop in Monzen for cold or frozen products.

  • All toilets are Western-style toilets with shower washing features.

  • All rooms have heating and cooling.

  • We provide monk’s workwear-style indoor wear and indoor slippers.

  • Items forgotten will be held at the front desk for three months. We can also have items sent to you, paid on-delivery if you contact us. Perishables will be disposed of the following day. Valuables will be delivered to the closest police station as soon as they are found.

  • You cannot request a specific room. All rooms are Japanese or Western rooms of the same style and size.

Dining


  • Food is only served at the restaurant Suisen.

  • Dinner will be prepared from 18:00 to 19:00. Please contact us in advance if it will be after 19:00. Please finish breakfast between 7 and 9 o’clock.

  • When making your reservation, you can choose either Buddhist cuisine or a Japanese set meal.

  • When making your reservation, you can select either 6 p.m., 6:30 p.m., or 7 p.m.

  • We are sorry, but we don’t have any special menu with cakes for celebrations. However, you can bring a cake to the hotel and leave it at the front desk. Then, you have the option to either pick it up and take it to your room or bring it to the restaurant and request to serve it to your table at the best time for the celebration.

  • While we will do our best to avoid using these foods, all food is prepared in the same kitchen, and depending on how allergic your are, we may not be able to provide a special meal.

  • No, there is no room service.

  • Guests are free to enjoy beverages at the Zen Library. There are no light meals available.

  • Buddhist cuisine is meat-free. For details on the dishes, please contact us by telephone or e-mail.

  • We can serve special dishes for children.

  • We provide a Japanese set menu that includes meat and fish dishes.

  • Please inform us when eating.

  • We are sorry, but we don’t have any kind of dietary meals for any religion. Please try our Buddhist Cuisine which is completely meat-free.

Bringing Items


  • You are welcome to bring in your room. A separate bring-in fee (2,000 yen / one bottle) will be charged for bringing into the restaurant.

  • Yes, but it is only large enough to chill beverages.

  • There are ice machines (free of charge) on the second and third floors.

Safety


  • We are equipped with enough emergency rations, blankets, and emergency toilets to sustain guests and staff for three days.

Nearby Facilities/Activities


  • There are no convenience stores, supermarkets, or gas stations nearby. Please visit Matsuoka-cho, which is 15 minutes away by car.

  • Ichijodani Asakura Family Historic Ruins, the Dinosaur Museum, and Echizen Ono Castle are nearby.

  • There is Zen no Sato hot springs in Eiheiji, and Mizubasho hot springs in Katsuyama. The closest ski resort is Ski Jam Katsuyama in Katsuyama. The closest pool is Shibamasa World in Mikuni, Sakai city.

  • Eiheiji-Sando Interchange on the Chubu-Jukan Expressway is the closest ramp.

  • We do not provide rental bicycles.

  • You can experience Zen meditation and sutra transcription in the “Kaiya no Ma” multipurpose room.

  • There are a few restaurants that serve lunch in Monzen, but most close at around 5 p.m. and do not serve dinner.

  • Eiheiji is famous for its sesame tofu, soba, and thick fried tofu.

  • The University of Fukui Hospital is roughly 20 minutes away by car.

Usage


  • We do not sell or rent baby products, so please bring your own. The multipurpose toilet in the lobby has a baby bed.

  • The guest rooms are not barrier free, but the rest of the facility has no steps.

  • Please inquire via telephone.

  • Faxes can be received at the front desk. (Fees may be incurred for sending faxes.)

  • You may sleep along with children ages 6 or younger (pre-primary school), but children ages 3 and up will be charged an infant fee. Infants ages 0 to 2 may stay for free, although no meals will be served.

  • Please use the electric kettle provided in the room.

  • The hours for the experiences at Eiheiji Temple (Zen meditation, sermons, morning duties) are predetermined, but participation is not mandatory. Those who do not wish to participate may spend their time freely.

  • A temple lodging is a facility that utilizes a building at a temple or shrine, primarily for hosting worshipers.

  • Hakujukan is a facility for casually experiencing Zen culture, so you do not need to be prepared for anything in particular.

  • All guest room doors have locks, and the front entrance is also locked at 11 p.m. Furthermore, the front desk staff is available 24 hours a day.

  • The restaurant Suisen serves local sake as well as beer and wine. Alcohol is not sold at the vending machine inside the hotel.
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